FAQ
Frequently Asked Questions
How do I get a quote?
Fill in the Request a Quote form. It takes about two minutes and our team replies with pricing within one working day.
How can I track my shipment?
Open the Tracking page and enter your tracking number (starts with ASH) or your reference number.
Which services do you offer?
Cross-border transport, freight transportation, warehousing and storage, customs clearance, sea freight, project cargo and last-mile delivery. See Our Services.
What are your working hours?
Monday to Saturday, 9:00 AM to 6:00 PM. Online tracking is available 24/7.
How do I contact support?
Call us, email us or send a message from the Contact page.
LEGAL
Terms & Conditions
Sample text. Replace with your company's approved terms before going live.
1. Quotes
Quotes are estimates based on the information you provide and are valid for 7 days unless stated otherwise.
2. Shipments
The shipper is responsible for accurate descriptions, weights, packaging and any documents required by customs.
3. Liability
Our liability for loss or damage is limited as set out in the booking confirmation and applicable international conventions.
4. Payments
Invoices are payable within the period stated on the invoice. Late payments may delay future shipments.
LEGAL
Privacy Policy
Sample text. Replace with your company's approved policy before going live.
What we collect
Contact details and shipment information you enter in our forms.
How we use it
To prepare quotes, process shipments, send tracking updates and answer your questions. We do not sell your data.
Your choices
You can ask us to update or delete your data at any time by emailing us.